Category: CRM
The Power of Complete Contact Information in CRM: Why It Matters
In any competitive market, staying connected with your customers is not just a nicety – it’s a necessity. Having a direct line of communication to
A CRM Guide to Getting Started
An exceptionally brief, delightfully simple guide to customer relationship management (CRM) software.
Do I Need to “Refresh” or “Redesign” My Website?
These days, most changes you make to your website can be done quickly and securely. Changes that go beyond regular content updates or minor layout
Audience Segments in Email Marketing: How to Break Down Your Mailing List
Audience segmentation is the process of breaking down email lists into smaller pieces, or segments, to increase the quality of the targeting and conversion rates.
eCommerce Technologies That Are Evolving How We Shop Online
eCommerce, short for “electronic commerce,” is the process of buying or selling goods or services through the Internet. While there are many powerful technologies driving
Popular Options for Your Website’s Chatbot
Customize These Popular Chatbots for Your Audience A chatbot is a great way to provide an improved customer experience on your website. They can help
Chat Services for Your Website
Chat services work as a medium to ensure communication between customers and brands. People prefer to get an instant response to their queries rather than
Learning From Bank of America – Mobile App Voice Navigation
One of the biggest developments in the world of digital marketing over the last few years has been voice navigation. Customers of brands are able
How to Help Your Offline Sales Funnels via Digital Marketing?
With the impact eCommerce has had over the last decade, the lines between offline and digital marketing are blurring. You can retrofit online sales techniques
What is Remarketing?
https://blackraven.digital/services/paid-marketing/Remarketing is a powerful strategy to engage with people who have visited your website earlier. It enables you to tactically place your ads before the
Does your website have live chat?
Live chat software has become an indispensable element of customer service. Businesses around the globe have embraced live chat as an important method for brand
Responding to Negative Comments
How do you reply to antagonistic comments on your social media profile? Pay no heed? Make an Apology? Lock horns with the user? One critical
Web Design Tips You Must Learn From Harry’s
What differentiates great websites from the good ones? As I write, there are over 1,777,218,678 (1.7 bn) websites on the internet. But not all of
Customer Service and Social Media
Social media customer service refers to offering customer support using social media platforms. It aims to address the queries and challenges of consumers. Statistics reveal
How to Choose an Amazing Domain Name
Here are a few pointers to keep in mind as set out choosing a domain name for your company.
How Companies Can Drive Sales through Facebook Groups
Here’s how you can promote your business and escalate sales using Facebook Groups Do you have a slumbered Facebook profile? Are you terrified by all
Is your website’s page speed fast enough for Google?
Yes, page speed affects your business’s ability to find and keep clients. What are you doing about it? What is page speed? Also known as
How to Create a Compelling Tagline
Create a winning tagline that your audience will connect with! As you and your creative team work on your tagline, you must realize that a
How to Increase Your Organic Reach on Facebook
The best ways to unlock your full potential on a content-saturated platform How much engagement do you get with your Facebook posts? Are your efforts
Creating a Successful Advertisement Using Facebook Stories
Here’s how you can increase sales through an interactive and beautiful Facebook Story. Why Facebook Stories? An Ipsos survey commissioned by Facebook showed that 62
Use Your Website to Capture More Email Addresses
An email address is a precious commodity—it gives you direct access to qualified prospects. Here are some smart ways to ask for email addresses without
Emails You Can Send Automatically When Someone Makes a Purchase
A purchase isn’t the end of a customer cycle, so don’t stop there. Sending an email after a purchase is a very formal and crisp
Reliable Ways to Get Repeat E-Commerce Business
Attracting new customers costs about five times more than nurturing existing ones.
